Showing posts with label Computer Diagnostics and Repair. Show all posts
Showing posts with label Computer Diagnostics and Repair. Show all posts

Thursday, February 19, 2015

SimpleAssist LifeSync Spotlight: The "App" Universe, it's Benefits, and Death of the "Web-Browser"


App Consciousness:  Staying Safe and Streamlined with the "New Way" of Computing


Do you sometimes find it easier to use an App on your mobile device, vs. a web-page?

I was reminded of this today when my #smartphone powered down, and I was forced to fire up the laptop to continue the conversation I was having in the #FaceBookmessenger App.
While using the #facebook web-page for messaging, I remembered, "Even on the PC, there's an App for that.”
During conversations with clients, I discovered many are not aware of the benefit gained from approaching the tools used on the Internet through an App, rather than a web-based browser.  

What do I mean by App?



  • An App (short for application) is a self-contained program that usually relies on the Internet thereby reducing the demand on hardware.
  • An App is typically offered through an "App Store" from an Operating System such as #Android, #iOS, #Blackberry, etc.
  • All Apps require a high level of quality from software developers, ensuring stringent standards and rigorous safety guidelines. 


Apps and Devices

Most of us still use Desktops/Laptops internet browsers, and experience the internet differently based on whether we are using an App or a web-browser (such as Fox, Internet Explorer, etc.).

When using a web-page, you are using one program (the web-browser) to access programs and sites that vary in design, security, programming languages etc.
When using an App, you are using a specific program required to ensure strict standards and stringent safety guidelines.  Providing a consistent experience for users on different browsers; each App with its own rigid requirements
Consequently, you lose the added benefit of an Apps Store, which require those software tools above to provide a consistent experience for users on different browsers; all with their own requirements, and potential security risks.
Finally, software developers must design their websites using a variety of tools, where there are many more "options" [potential pitfalls] while a user is browsing the web.


It's Murphy's Law

Have you ever wondered why your smartphone is rarely plagued with a virus, and why it's easier to do things on a tablet or smartphone than it is on the computer?

The answer is simple: An App offers a more controlled environment with less potential to trigger something that would cause an infection.  


On the other hand, when you use a
web-page, you are using one program (a browser) to access different sites and programs, each varying in design, security, programming languages that increase the potential of Malware.

What is Malware?

·         Malware is malicious code that has subverted the security of the devices, and varies in severity and risk to the user.

·         Most malware typically (at minimum) circumvents the safe guards of the system for the purpose of gathering sensitive information, targeting unsolicited advertising, or opening the device to further infection or malicious uses.

·         Spoof emails are another type of delivery system for malware, inciting the user to initiate an action which can install malicious code that can give hackers control of your machine without your knowledge, or with express purpose of collecting your identity by mimicking legitimate persons or organizations such as your financial institution, the FBI, something you are familiar and often looking exactly like the real thing.

·         As most desktop owners are aware, several additional "plugins" are required for a consistent experience with Web-Browsers, such as #Java, #Flash, #Silverlight).Every computer I work on has antivirus/anti-malware program to identify potential infections.

·         Most infections are triggered by an action by the user, the overall point is:

Regardless of how good your security system is, there are exponentially more landmines to fall into using a web-browser vs. an App.

Other Considerations

This is not to say using the internet via a web-browser is bad, and doesn't offer its own virtues.

As the explosion of the App continues, we currently caught in the middle between the old way of doing things with one foot in each world between old and new.

We generally consider a matter of convenience, a security concern, or becoming more acclimated with the trend of technology and the fundamental role it plays in our society.

As more and more vendors scramble to offer these services, I am using examples based on my own personal preference.   As a technology consultant, I am fluent and match software to the needs of my customer.  

Here are few suggestions you can use to shift to an App mindset as you do with your mobile devices to take advantage of the seamless user experience and safety between all of your devices.

THE APP STORE - BEYOND MOBILE        

Chrome Appse -  Apps instead off Bookmarks
Chrome Web-Store - Facebook

Download



  1.  Download a Browser or Operating System that allows you to Install Apps

  •  Google Chrome has been the pioneer in cloud-computing (Internet-Based Software Development). The Google Chrome Web-Browser is much more than just an internet browser, and I often liken it to a self-contained operating system.
  • What's the other advantage?  With Chrome, you can use your current email address or create a free Gmail address to keep all of your bookmarks, history, and saved passwords synchronized across all your devices
  • Chrome for Desktop has the Chrome Web App Store which enables you to install Apps, and even start them right from your desktop. This means instead of having to visit a web-page, just as you would on your mobile device, you launch an application offering a cleaner, and synchronized, user experience.
  • Google Chrome has a great selection (such as Facebook messenger, the inspiration for this post)

Upgrade



2. Upgrade to the O/S that supports Apps

  •  #Windows8.1 is a hybrid operating system.
  • A Hybrid Operating System is designed for both the old school and new school approach.
  • This system works on both regular desktop/laptop computers, as well as tablets and other mobile devices.
  • Windows8.1 has been developed to run on minimal resources!
  • It is an operating system that offers you both old school (web-based) new school approaches (App-based).
  • Windows 8.1 has the classic windows desktop







And a Metro menu.









      Apple is another company that is way ahead of its time. Despite my problem with the way they charge their customer, they the masters of elegance with their interface and the most recent versions of their OSX mirror functionality with their mobile iOS Operating Systems.   

Less Can Do More


The need for powerful hardware is actually reducing, a dramatic shift since the mobile device explosion.  Since software developers need to develop apps to run on these tiny mobile devices, and these applications are becoming available across

Before you buy new


Before you are convinced that you need to buy a new PC or MAC every few years, due your due diligence.

  •         Can it be cleaned or reloaded?
  •         Will a lighter O/S (like Windows 8.1) allow you
  •          If your computer is acting slow, maybe it just needs to be serviced (the result of       these inherent issues I mention before).
  • .      Even if your computer is a few years old, it's likely much more powerful than your mobile device.  



This is one of the strongest pieces of advice I offer my clients.

It all comes down to the software, and since developers are writing applications for mobile devices, the need for powerful hardware is greatly reduced.

In short, back in the day a web-browser was the primary way that people interacted with online resources and the primary "vehicle" to the #internet;.

However, with the rise of tablets and smartphones today's users are more inclined to use an "app", downloading an application from an App Store which is specifically tailored towards whatever the App is offering (e.g. you likely don't use your mobile based browser to check your email or do your banking. You download appropriate application.


In short, back in the day a web-browser was the primary way that people interacted with online resources and the primary "vehicle" to the #internet;. However, with the rise of tablets and smartphones today's users are more inclined to use an "app", downloading an application from an App Store which is specifically tailored towards whatever the app is offering (e.g. you likely don't use your mobile based browser to check your email or do your banking. You download appropriate application.


While this may all seem like lot of information, the short of it is that the speed of innovation with technology is outpacing the collective ability of the masses to keep up, collectively. Understanding the way the wind is blowing is now a necessary evil, as technology becomes more intertwined with our daily lives.

If you are looking a technology partner to help find ways to leverage technology for your home and/or business, visit www.simpleassistme,com. .



Wednesday, February 18, 2015

SimpleAssist Malware LifeSync Quick-Tip: Chrome "Developer Mode Warning" Malware

SimpleAssist QuickShield Tip: "Disable Developer Mode Extensions" popup in Chrome Browser


Is #Chrome popping up and asking you to disable developer mode #extensions? I've noticed this happening as a result of a pesky little piece of #malware which has been popping up lately, and is even slipping by the malware scanners (in at least two of my experiences). 
1A: Disguised as a legitimate extension 

This is a persistent bugger... under SETTINGS, EXTENSIONS in Chrome, you'll find the this extension typically disguised as a coupon "helper" or shopping toolbar (SEE Image 1A, above). It is uniquely defined by its inability to be deleted (after deleting, it pops back up when after starting Chrome), in addition to the "Disable Developer Mode Extensions?" popup upon starting Chrome. (Note: This is a legitimate warning, and If prompted,you should allow Chrome to Disable developer extensions). Not sure? Contact me at bit.ly/1FqyUs3 for more information or a free consultation.

from SimpleAssist - SimplEassistme.com http://bit.ly/1FqyUs3

via IFTTT

Wednesday, November 26, 2014

Special SimpleAssist Internet, Winter Storm Frustration and Power Outage LifeSync Tech Tip

Move to Florida

 Not sure about the hurricanes and the power but hey, it's warm. 



Happy Thanksgiving!
From


Yeah, the Internet Goes Down for Everyone Sometimes...

Sunday, November 16, 2014

SimpleAssist Software Spot-lite - Streaming made easy: no wires to TV, and Netflix without breaking a sweat... ... Chromecast is hard to match

Google Chromecast:  The Best $35.00 Stocking Stuffer 

...Ever


When I received one of these, tech junkie as I am I thought "ehh, I have a Jail-broken Apple TV - I can stream anything."  Not thinking, "even though.. I had to literally jailbreak it (yes that is legal) to get past the restrictions of displaying my media.  

Conversely, Google (and Chromecast by extension) work on most computers and mobile devices, the Chromecast is simply an HDMI plug, USB plug for power which wireless streams and mirrors content from almost any phone, tablet, or PC right to your Television.
However, it was finding out the price that had me looking for a catch and I gave it a whole year before recommending it.  For my business, I'm actually carrying these around with me now for the holidays for when I run into people who have great TVs and all the devices and either pay too much money or use a wire. 

The guide below is a hodgepodge tutorial of questions which I hear from my customers, and hopefully it can help this holiday says.

Please email me at dshocklee@simpleassistme.com if you require additional info of assistance. 


Merry Holidays.


Derek Shocklee

Founder
The guide below was a tutorial that i put together for a customer who needed a SimpleAssist.  There's a lot more to Chromecast than you may know! 


Chromecast Tip Guide


B
elow are some quick tips I wrote up for thing like reconnecting or for your future reference.  

I like it because it's solid, and I'll do everything I can to help and replace / return if necessary.  

I like the Chromecast as opposed to other "dongles"  as it just "works".

  • The Chromecast device only needs to be configured once to connect to the network (see setup below) so it can be seen on the WiFi network (when you take it with you somewhere, you'll run it through the setup using the Chromecast app - see here for some neat tips and tricks)
  • If you ran setup once it was already set, it could have connected directly to the Chromecast device directly (not through router) and disconnected it from the network.  In that case you could simply unplug it from the TV and Power (soft reset) and try reconnecting via setup in any Chromecast (Mobile or PC) app.  
  • If all else fails (although these things are built well, so it usually doesn) is a Factory Reset which will either fix If that doesn't work, you could connect and factor reset the device (hard reset), but that's not usually necessary
Setup
Tips
  • Chrome is a web-broswer on PC and Chrome for Mobile is a web broswer for mobile devices (tablets) and smartphones
  • if you want to unplug the Chromecast from HDMI and connect to another TV in the same house, you don't need to reset up (you only have to run setup again if it loses connection to the network
  • If you want to travel with it, the best thing would be to use your 4g mobile data router -  as long as they can find it each other wirelessly initially (direct connection) and then via a shared network, you should be not have an issue.
  •  Some cool basic tips  + Casting Ready Vs. Casting a Tab
  • Once setup, the Chromecast app is not absolutely needed on any particular device (except Chrome on PC) which you can get by itself on the Chrome Web store (by itself =without running setup), since many apps for these devices are Chromecast Ready on apps and web. 
  • Mirroring (Duplicating Audio/Video via casting) of a device work presently on PC and Android -  iOS let's you cast from the Chrome app so that gives much more access. 
  • Once the Chromecast is setup, the only requirement is that the device is connected to the same network and to use it, you are using either Chromecast ready apps (iOS or Android) or Chrome on that device (this is not well known but if you can cast from the app like you do on your PC.  See here "Google adds casting to Chrome for Mobile App" 
That said, it's good to have the Chromecast app on the devices which is why I advised to download (so you can use it when traveling etc).  Here is a link to the Chromecast basic setup on general setup etc - http://www.google.com/intl/en/chrome/devices/chromecast/

What's great is that the Chromecast is pretty solid in that way -  if it does have an issue it will usually soft reset (power down / power up) and you can always factory reset (clears configuration) from the that would return it to out  of box mode.   These options can be initiated via the Chromecast app on mobile/PC.  (that would be step 2 if there was an issue).  

Again, once we set it up again the key is that is doesn't have to be setup again on the other devices - they just have to have either Chromecast ready apps or Chrome (as of this summer you can cast from Chrome Mobile on iOS and they will have mirroring soon) That means if someone is at your house and  the want to show you a video, they can simply connect to your network - open up YouTube or Hulu and hit the chromecast button) - Chromecast works with pretty much any device, it's just having the apps (most of the popular ones) or Chrome browser installed (which most people do)



This is just the first of several tips about all the amazing things you can do with your holiday gadgets for home and business this year.

Follow our online presence by visiting the links at the top, or check out our all in one social portal at http://www.simpleassistme.com/#!social/cst7  about..

-Derek

Derek Shocklee
Founder
SimpleAssist - www.simpleassistme.com
qrcode 17024054

Tuesday, July 1, 2014

WINDOWS XP USERS - Post April 8th 2014 XP “End of Life” support - Upgrade Tutorial (Previously Unreleased)

 “Quick Tip” Preparation and Overview for  Windows XP End of Life Upgrade Tutorial and How to Transition Safely, Efficiently, and Cost Effectively


I. Preface -

I had written this a few months ago (on April 7th in fact), and thought I had lost it.  I found it, so while many may or may not have moved on from Windows XP - as this C-NET Article: 
Windows XP still alive and kicking points out.  Either way, there are some good ancillary tips in here and I would personally recommend getting away from XP as fast as you can@ :) .  
SimpleAssist shares it's tips and tricks for free, and can be contracted to provide personalized solutions for your home and business at www.simpleassistme.com


II. Objective

SimpleAssist has put together this guide to help users affected by the Windows XP End of Support deadline, outlining steps to simplify the processes of upgrading Windows XP, or preparing for a transition to a new computer.

This "DIY" guide is intended to help those who need to prepare, and is applicable to both upgrading your existing platform or transitioning your data over to a new computer.  Our goal, as always is to help users save money, stay safe, and make sense of real world option by "tuning-out" the noise and misleading information (e.g. Microsoft's claim that many users will need a new computer) based on our real world experience and overall knowledge of the technology landscape.   

Ultimately, the goal of the end users should be: 

  • Evaluating the cost vs. benefit of upgrading Windows XP vs. purchasing a new hardware.
  • Ensuring the existing platform and personal data is free of Viruses and Malicious Software, and can be safely migrated to an updated version of Windows on an existing or new computer
  • Recognizing the danger of continuing to use Windows XP without official support from Microsoft.   

The steps below are aimed at helping those interested in achieving the aformentioned goals by providing a detailed suggestions - including software tools and methodologies - that reflect the real-world experience of the author and in the best effort to minimize the cost and burden of our followers.

 We remind you that this guide, in and of itself, cannot accommodate for the variable nature of your unique system setup including; hardware, software, and skillset and/or needs of the reader.  The document is meant a a good faith overview based on the experience of the author and therefore, should be used only at the risk of the "Reader" and cannot guarantee a successful outcome.  These suggestions (including software recommendations) are also based on the experience of the author, and are not specific endorsements.

SimpleAssist, a technology and repair consultant firm, can be contracted for hire to provide direct one-on-one assistance and can then assume responsibility for the success of these suggestions.

III. Preparation

  1. WATCH OUT FOR SCAMS, OFFERS, ETC.  Beware of responding to solicitations regarding upgrade assistance, beware of fake emails or phone calls, and contact someone you trust if you are unsure.  As indicated in a previous blog post, there are scammers and malware infections targeting Windows XP users, in addition to all the hardware manufacturers who's interest is selling hardware that may not be needed.  We strongly recommend evaluating your needs with a trusted professional, and the cost vs. benefit of upgrading your existing platform vs. migrating to new hardware as the processes of transferring data, settings, etc. is relatively similar.    
  2.   Find as many of your product keys, emails and discs that you can find for reinstalling your own software as an upgrade (or transferring to a new computer) is a "CLEAN" installation.  There are tools, you Use a Key Finder such as Magic Jelly Bean Key Finder (NOTE: Remember to click on ADVANCED TAB to UNCHECK the conduit search toolbar, as per my blog post here) or this other amazing program that will locate the serial keys from your registry.
  3.  Hit START – and search for CREATE RESTORE POINT (just in case there is an issue, you can restore your machine to this point in time
  4.    Update Windows XP to 4/08/14  If you were unable to update Windows XP prior to the  Anytime Upgrade Program (Note: Download both the Windows 7 and 8 version). IF YOU CANNOT UPDATE WINDOWS, DON’T WORRY - NOTE:  If you were unable to do this prior to 04/08/2014, you can still download an OFFLINE updater that will install and download the updates.   You can find this tool here.
  5.  Go here to download the Windows 8 or 8.1 UPGRADE ADVISER.   This is a must do -  this will really be the key indicator as to what programs, drivers (hardware), etc. will run in Window 8.1 - NOTE:  Read the two options very carefully!

    I've upgraded many computers to both 7 and 8.1 - computers as old as 2004 without a problem!  However, it's important to make note of the information related to specific programs and hardware issues, so you know what programs, features, and hardware will run on Windows 8.1 and what you may need to rebuy (fortunately, if you most programs are now subscription based so if you had Office 2003 on there and spent 500 bucks you can get Office 2013 for 10 bucks a month after 30 day trial.  

    This utility will also tell you how you can purchase Windows 8, and what can be transferred.   This is always the tricky part, and while Windows did get a company to offer to do the data migration you're still better off using with Windows Migration Tool in my opinion.  to be updated, and how you can purchase Windows 8 Note: Both Windows 7 and 8 have Windows XP program compatibility modes and, depending on what version of Windows, even “virtual” emulation of Windows XP programs.  I.e. your problem with program compatibility don't change if you buy new hardware VS. upgrading.  
  6. Want a free trial of Window 8.1 that you can use for a year?   (You have to rearm it ever 90 days and when you're done you'l have to do a clean install with a purchased license or transfer your data to a new Windows 8 machine.  Either way, a great stop gap.   I've been recommending this to my customers who think they will be making the transition to a new machine to sort of "get them used" to Window's 8.1 hybrid mobile / Windows Desktop functionality, give you the best of both worlds.   As much as I disagree with shutting down XP support, Windows 8.1 is a solid O/S.   (Which has greatly improved over the last year)
  7. Download the updated Malwarebytes 2.+ (while your there, you may want to check out MalwareBytes ANTI-EXPLOIT - especially if you're are still running Windows XP).  
  8.  DO A FULL SYSTEM SCAN of your Computer - www.malwarebytes.com -it's free, and it has a great new easy to use interface -  they update their malware definitions all throughout the day so make sure you’re upgraded before you scan (NOTE:  If you had Malwarebytes on your marine and it says TRIAL EXPIRED, simply RIGHT CLICK on the icon in the system tray and it will give you the option to UPDATE and then START SCANNER.  Feel free to try the premium trial. The premium version adds more convenience features, and REAL time protection however Windows Defender and Microsoft Security Essentials can handle your firewall and real-time protection.
  9. If you have infections, follow the instructions given to quarantine.   Note, viruses infect system files which are not always fully accessible in “normal” boot mode.   After finding threats, reboot the computer and begin tapping F8 to bring up SAFE MODE WITH NETWORKING (Safe mode with access to your network/internet).
  10.  Download Microsoft Security Essentials  -  MSE continues to upgrade the VIRUS (not the exploit and patch definitions) for their antimalware, plus it's free. I don't want to sound like a Norton hater, but I've had more luck with Malwarebytes and MSE combined than with any "pay to play" antivirus out there.  Even if you just run the Microsoft Maclicious Software Removal tool, and Malwarebytes you'll be doing much better already!   NOTE: This is a short term option ideally you need to get to a higher version of Windows or you will be compromised as important Operating System Patches are no longer available Windows XP.   (Note: We recommend you run Malwarebytes FIRST before installing MSE.
  11. Restart the Computer in Safe Mode -   Start the computer, tap F8 repeatedly and launch SAFE MODE.  This should be your second scan so your definitions should be up-to-date
  12. After making sure you are virus free), start Windows Easy Transfer -  this allows you to backup EVERYTHING from the computer which you should do anyway.   If you DO Not have an external drive, I have a free solution for you that I use and love called Crashplan.   Email me at dshocklee@simpleassistme.com.  Windows Easy Transfer – W.E.T takes all your settings, folders, files etc. and migrates it to a .mig file that you can use to import your user info, etc., into Windows 7 or 8.  If you don’t have an external hard-drive large enough to save the file, read below.
  13. NO EXTERNAL BACKUP?  There is an amazing Cloud based backup solution called CRASH-PLAN that will allow you to backup UNLIMITED amount of data for 30 days!  Note:  If you have heard of Carbonite, Crashplan is similar, has a FREE FULL 30 day trial and works beautifully in the background and providing daily emailed reports on the status.   Backup EVERYTHING, as the next phase of will be centered around getting your computer back to the state you are most comfortable working (font’s, customization's, etc. – even though it’s  clean install, there are ways to bring over information in order to simplify things).   As far as Crash plan, it is a SimpleAssist editor’s top pick for cloud based backup software and ideal because they are offering UNLIMITED storage, without a credit card, for 30 days (Also lets you backup to multiple computers or drives etc.). Regardless of the direction you plan to go (upgrade vs. new computer) you will be doing a "CLEAN INSTALL", and this will make it a little easier to save your settings and migrate everything over
  14.  Don't completely trust you’re other Antivirus programs that you are Virus Free - This whole story was based around 2005 Machine Running Norton 360!  After I removed the Ransomware, Norton and McAfee (I installed it just to see said it was OK), but Malwarebytes (free) found 142 infections.   Between Malwarebytes and Windows Security Essentials you should be able to clear out your malware so you don’t risk reinfection upon upgrade / re-installation.
  15. I also recommend signing up for Chrome if you aren’t already on there, and due to the  due to the seamless cloud integration features for all of your bookmarks, history, etc. Google is all cloud based, so in terms of future proofing your data, the “platform” methodology will really change the potential for all much more than a web-browser, and it really can make this processes easier on you!
More information will be forthcoming!  

Monday, March 31, 2014

Windows XP users - April 8th “End of Life” Deadline - SimpleAssist Blog Guide Coming Soon (and Why It’s Important)



As a continuation to an earlier Facebook post, and in an effort to help those make sense and make the best decision possible for their needs, a tip guide is forthcoming on the SimpleAssist blog (simpleassistme.blogspot.com).  It will offer a roadmap to disseminate all information, rumors,  breakdown of several different recommendations in anticipation of what to expect before and after the Windows XP April 8 deadline.   The most important concern is security and the biggest question will likely be, “do I need a new computer or can I upgrade my own” as outlined below.
                                                                                                        

Thursday, August 15, 2013

Cyber Security Part 2 - Reality Check

Malicious Code:   Serious Business

Viruses and malware are arguably are one of the biggest threats to our way of life in this country.   Wow, dramatic stuff eh?

Right now we are in the glorious period of Internet Utopia where everything and anything can be found online, but as we all know from our experience with human nature, where there is money to be spent and made, there will be those who go about it dishonestly.

In fact, one the foremost major concerns for the US Government and major CyberSecurity firms are organized "Cyber Attacks" such as a DOS (Denial of Service):  An infection that comes in through one of the methods I will mention below, typically called a BOT and instead of throwing up adds based on your website history (like Malaware), this little software program is what opens the door for malaware, spyware, and very serious malicious tools that can often stay under the radar, install other programs, and consume system resources.  However, it's the scary fact that they can also unknowingly "slave" your computer into doing things without your knowledge!

So, (and this is reality) imagine millions of computers infected with a particular bot that's been waiting like a "sleeper cell" to carry out it's mission, which is not being caught by your Virus/Malware protection since many folks don't scan specifically for this type of threat; They lay dormant, until activated and suddenly the machine is completely taken over (sometimes without the user ever realizing it) and takes over your email account and other programs, and with the army of those other millions computers, brings down an entire website from what I can only liken to a bolt of lightning hitting a transformer.

The good news is that tech insiders and the folks at major cyber security firms, the US Government under Homeland Defense oversees counter cyber threats and ranks the current Cyber threat level.

They could probably be doing more to educate people, but that is a subjective statement at best.  What I believe they do understand is that these type of attacks arguably make up for the biggest threats we face as a nation from a terrorism standpoint and (our entire infrastructure is connected to computers) a work together with industry insiders to combat those who would do us harm and use their knowledge for evil.  (Note to prospective College Students: Forget I/T as a degree, the need for I/T people will reduce significantly over the next few years. Cyber Security is where it is going to be at in this century.)

So, why is this important to you?   It is important, because much like "see something / say something" (fundamentally) we are all responsible for protecting ourselves and making sure we understand the different type of computer related infections, what needs to be done to prevent them, and how the dynamics are changing.  Furthermore, it doesn't have to be difficult or inexpensive!

What types of Malicious Software Should I be Concerned About?

Bots, Warez, Spyware... oh My! 
Well, we've all heard the different terms. Here's a great summery of the different types of infections which are currently out there. Jimmy Ray Purser explains it nicely.


Staying Safe / Methods of Protection / Tips Part 2 (Part 3 will have additional information. You can also contact me for a free assessment)

While there are a ton of software providers out there offering "system cleaners" and "Full Service Protection" at varying pricing levels. As I have mentioned before, for every one of those "paid" services, there are 3 free/alternative to subscription model methods that can minimize your investment.

Firewalls

Don't let a program change your firewall exceptions unless you know for sure it's safe.  Part 3 of this series will have my specific recommendations, but check out this video from Jimmy Ray Purser to find out exactly what a firewall does! 


NOTE:  Beware of pop ups and system cleaners. They are especially untrustworthy in my opinion and are usually downloaded as the result of a fake popup that makes you think your virus/firewall program is warning you!

Email - Email - Email

When you receive an email with pictures in it, that photo is stored on a website and your email program has to go get it. Not only does this open you up to downloading something unintentionally, it's also the way marketers track whether you open, read, delete, or respond to an email.   Set your email program to only download pictures from safe senders (people you trust).

Spoofing/Phishing

Often, because it's easier to create a domain and an email address that looks similar to the real thing, and even post a fake website that looks exactly like the real thing, Spoofs are a huge way to get hacked as they are looking to collect sensitive information by tricking you into filling it out.   Everyone has come close to this I believe, as they look very rule.  If you remember the tips below, you'll be WAY ahead of the game.

   Here is an example of a spoof below (Click on Photo for additional information on spoofing):


CLICK ON PICTURE TO READ ARTICLE 

These are what you want to check:

  • Look at the email header or url (if you clicked to open it):  It may be very close (e.g. mail@facebook.com vs. mail1-facebook31@mail.facebook.net.   Remember, anyone can change the FROM to what they want or setup a domain (e.g. www.faceboo.com - they go after spelling errors often).  If you suspect the email is a spoof, you should contact the institution.
  • Does it say Dear Customer or does it have your first or last name?  Spammers buy email addresses or use programs that just mass send to different variations on domains, so it's rare to get a spoof that says Dear Joe/Jane from a spoofer .  THIS IS ONE OF THE BIGGEST INDICATORS
  • No reputable company will ever ask you for your SSN or CC/Banking Info (And the spammers are wising up to that, which is why they have you go to a fake web page).  
  • Check out sites like SNOPES.com who validates internet fact and fiction  

Downloading and Opening Files

Probably the most common way of getting viruses these days is through downloading a file be it email or via the Internet.

EMAIL

For email, it's pretty well known you don't open any files from anyone you don't know, and never anything that is an executable (like an .exe file).   Also, since people often get their accounts hacked, being vigilant on what you do open is critical.  Always DOWNLOAD the file from the email BEFORE opening and THEN right click to scan with your virus scanner.    (some email programs do this automatically, but it can't hurt.  If you don't know, Google is your friend

WEB

Even I've gotten caught up in this one lately.   Freeware or trial-ware can be a double edge sword, as companies like downloads.com have gone to a system that basically trades you a free program, and tries to slip things like TOOLBARS (Toolbars are virus magnets and completely unnecessary these days)

You can usually find the actual file with some digging but this is again where it's critical to SCAN your file before opening or unzipping.   The download managers even try to give you reasons why they need to be a "middleman" between you and the file that you want.   The trickiest one I've seen was a program where if I didn't click under advanced options (which usually gives you specific things related to the program setup) I would have never seen that the advanced options were INSTALL TOOLBAR, SET MY HOMEPAGE, ETC.

THIS IS THE MOST IMPORTANT ADVICE I CAN GIVE - READ BEFORE YOU DOWNLOAD.  YOU DON'T NEED A TOOL BAR, YOU DON'T NEED TO CHANGE YOUR DEFAULT SEARCH PROVIDER, YOU DON'T NEED ANYTHING EXCEPT WHAT YOU ARE TRYING TO INSTALL


EXAMPLE OF VIRUS INSTALL 


Stay tuned for PART 3:  SimpleAssist Program Tips!