Tuesday, December 2, 2014

SimpleAssist Technology Phone Scam Alert


Telephone Scam - Beware!

NOTE: More informatiom will be forthcoming, including the audio of the conversation.  Stay tuned, however for now if anyone calls you saying they are associated with @Microsoft, advising that they are a #Microsoftpartner we advise that you ask for a call back number and contac us at helpme@simpleassistme.com or 518.290.7079

Yesterday morning I received a call from a company claiming that they were partners with #Microsoft and they had information leading them to believe my IP address was hacked. 

This wasn't the first time this situation had happened.  In 2014  someone in our neighborhood in #upstateny was regularly receiving similar type calls and was ultimately #hacked AND charged $500.00 when they masqueraded as legit Microsoft technicians. They hired @SimpleAssist me, and oneThey attempted to continue contacting the family  until I happened to be there one day. 

In both instances, they were very convincing however when I explained that I was a Microsoft partner,  they persisted.  It was not until I asked them some technical questions and advised my background, asking them for their contact info and details on Microsoft partner program that they did what I expected and they immediately disconnected the call.-

A few minutes ago I  received a call from a customer who recently experienced a similar call and filed a police report.  the same scenario

Obviously with all the consumer demand for holiday deals, awareness is Paramount so the purpose of this bulletin to advise readers and followers of SimpleAssist to not give ANY info to someone calling you saying you have been compromised before verifying. Doing so would allow the hacker to correlate.  More information will follow shortly. 

Here is a Microsoft bulletin on phone scams. 

  http://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx

NOTE:  An audio example of the recorded conversation will be posted shortly

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